Clear, device-specific help

Setup Guides

Choose your device for straightforward installation steps, practical tips, and help when you need it.

Firestick

Use these steps to get StreamWave ready on your Firestick.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.

Android TV

Use these steps to get StreamWave ready on your Android TV.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.

Android Phone

Use these steps to get StreamWave ready on your Android Phone.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.

Apple TV

Use these steps to get StreamWave ready on your Apple TV.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.

Samsung TV

Use these steps to get StreamWave ready on your Samsung TV.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.

LG TV

Use these steps to get StreamWave ready on your LG TV.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.

Windows

Use these steps to get StreamWave ready on your Windows.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.

Mac

Use these steps to get StreamWave ready on your Mac.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.

iPhone

Use these steps to get StreamWave ready on your iPhone.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.

iPad

Use these steps to get StreamWave ready on your iPad.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.

Smart TV

Use these steps to get StreamWave ready on your Smart TV.

Before you begin

  • A stable internet connection and your access details.
  • The latest available software update for your device.

Installation steps

  1. Open the approved app store or player recommended in your access email.
  2. Install the player and sign in using the details provided.
  3. Allow the channel list to load, then choose a channel to confirm playback.

Tips & troubleshooting

If playback stalls, restart the app and device, then check your network connection. Keep the player updated and contact us if your login details are not accepted.